Concierge Services
Security with a Service Focus
Our professional concierge services combine security awareness with exceptional customer service, creating a welcoming first impression while maintaining safety and security.
The Perfect First Impression
Our concierge officers serve as the first point of contact for visitors to your property, creating a positive and professional first impression that reflects your organization's values.
Each concierge is trained to provide exceptional customer service while maintaining security awareness, ensuring a safe and welcoming environment.
Security with Service
Unlike traditional security officers, our concierge staff are specifically trained in both customer service and security protocols, offering a more approachable security presence.
This dual-focus approach ensures your property remains secure while providing visitors with a helpful and friendly point of contact.
Our Concierge Services Include:
Visitor Management
Greeting visitors, managing sign-in procedures, and ensuring all guests follow appropriate access protocols.
Mail & Package Handling
Receiving, logging, and distributing mail and packages, ensuring secure chain of custody for all items.
Access Control
Managing entry to restricted areas, issuing visitor passes, and maintaining records of all building access.
Information Services
Providing directions, answering questions, and assisting visitors with general inquiries about your facility.
Security Monitoring
Maintaining awareness of security concerns while performing concierge duties, reporting any suspicious activity.
Tenant Assistance
Supporting building tenants with various needs, from booking facilities to addressing maintenance requests.